Home About Us Boxes Foam Design Wood Crates Stock Packaging Foam FAQ Contact Us Online Catalog

Frequently Asked Questions

You are welcome to call Absolute Packaging at 866.483.7047 or email us to ask any questions before ordering. 


How do I place my order?

To place an order, please contact customer service at 866.483.7047.  Our representatives are available Monday through Friday from 8 am to 5 pm EST.  You may also fax your order anytime to 703.455.5074 or email us .


What are your customer service hours?

Our customer service hours are Monday through Friday from 8 am to 5pm EST.


What are your delivery charges?

For freight free delivery in our local trading area (Baltimore-Washington D.C. metro area), our minimum order is $300.  If your business is located outside our local trading area, your order will be shipped FOB Springfield, Virginia, via UPS Ground, FedEx Ground, or any common carrier of your choice. 


How long will it take to receive my order?

Stock items ship within 24 – 48 hours after receipt of order.  Custom manufactured items ship 7 – 10 business days after receipt of order. 


How do I pay for my order?

We accept Visa, MasterCard and American Express.  An open line of credit is also available for qualified customers.  Please contact customer service at 866.483.7047 for more details.


How do I obtain a product catalog?

To obtain a free product catalog, please call customer service at 866.483.7047, or contact us here on our website.